Legal centre
Account and Data Deletion
Delete your account, request erasure of associated purchase data and optionally clear this device.
Delete your account in the app
Sign in and open Profile or the Privacy Centre, then select “Delete account and data”. Confirm your account password and decision. The app first saves a private request on the server and only after confirmed storage deletes the Firebase Authentication account and its profile. No connection, an incorrect password or a queue failure leaves the account intact. If the request is saved but account deletion fails, the app shows a request reference; retry or contact the publisher.
RevenueCat data processing
The Firebase Firestore queue contains only the account UID, email address, language, request time, source, status and schema version. It contains no password, ICE card, family data or receipts. The publisher manually deletes the associated RevenueCat profile and purchase data within the publisher’s control, identifying it by UID and linked aliases. Deleting the Firebase account alone does not complete this step.
Local data and file copies
Clearing data from this device is optional and off by default. It removes checklists and personal data saved in the app, including the ICE card, family plan, supplies, personal map points and app-managed temporary export files. It preserves language, region and the local purchase-entitlement state. You can also clear local data separately in the Privacy Centre. Already shared files, printouts, copies on other devices and system backups require separate deletion by you; this is not a guarantee of irreversible storage erasure.
Purchases and subsequent use
Deleting an account or RevenueCat profile does not refund a payment or remove transaction history maintained by Apple or Google. Stores retain their records under their own rules. A valid purchase can be restored under store rules. Using purchase features again or restoring a purchase may create a new RevenueCat profile, including an anonymous one.
Request without the app
Without installing the app, open Zuqelio’s public account-deletion page or email markonopole@gmail.com. For an account, write from its linked email address. You may also request erasure of purchase data associated with guest use; optionally include a purchase identifier if available. We reasonably verify the relationship between the request and the data before deletion. An identifier alone does not authorise erasure of another person’s data. Never send passwords, medical data or full payment-card details. Opening your email app does not automatically send a request.
Timeframes and request retention
We handle provider data without undue delay, normally within one month of receiving the request; we inform you of necessary verification, a justified extension or refusal as required by applicable law. You receive an email confirmation when processing is complete. The queue entry is deleted after processing and sending confirmation. Minimal correspondence is retained under the Privacy Policy, normally for up to 24 months after the case closes. If specific records must be retained for legal obligations or claims, we explain their scope, legal basis and period; this does not justify retaining the entire profile indefinitely.